Richard Liu is a CEO of JD.com who will be a delivery person at least once a year. His role of being a delivery person for a day a year is a sign of good leadership. Under the direction of Liu, JD.com was able to develop delivery system that helps improve the customer experience. Amazon would use a similar delivery model as JD.com It was able to create several transactions that made jd.com one of the leaders regarding direct sales In China. JD.com made enough Revenue to be considered China’s largest retailer.
Liu has several opinions regarding artificial intelligence, robotics, and the Internet of Things. He would be able to provide different products to his customers. This would lead to JD.com to become one of the better retailers in the world. China would award Liu’s professional achievement with an award in 2011. Richard Liu was recognized for his great leadership by the business magazine, Fortune.
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